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News Articles by P1 Service, LLC

P1 Service, LLC is a single-source specialty service subcontractor providing comprehensive facility solutions while always striving to enhance the customer experience. We are a trusted partner throughout the Midwest for single-source facility maintenance solutions, including HVAC, electrical, and plumbing facility maintenance and service.

Building a Hobby and a Career: Associate Profile on Service Technician Darrin Bretthauer

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P1 Service Technician Darrin Bretthauer grew up in Eudora, KS. As a kid, he really enjoyed playing sports, but then a shop class in junior high pointed him toward what would become a life-long new hobby: carpentry. “Even at that age, I knew building things was something I really liked and...

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P1 Service Lawrence/Topeka Team Doubles Preventative Maintenance Sales in One Year

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Preventative Maintenance (PM) Sales across the board at P1 have been on an incredible upward trajectory, thanks to new initiatives and new ways of training and selling. The Lawrence/Topeka (L/T) sales office is no exception: in just one year, the maintenance base more than doubled, and the team is on track...

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P1 Gives The Home Depot Distribution Center a Power Boost

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The Home Depot Distribution Center in Topeka, KS, has worked with P1 to keep its HVAC systems maintained for seven years. The positive relationship on the HVAC side recently led the distribution center to call upon the P1 electrical team to help with some electrical needs as well. With a distribution...

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Life is What You Make it: The Adventures of P1 Service Coordinator Susan Watson

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Service Coordinator Susan Watson has always believed that “life is what you make it,” and with this attitude, her life and career path has definitely been full of adventure. Susan is the youngest of five children and grew up in Missoula, Montana. After finishing high school, she got a job at...

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The Way Things Work: Engineer Swapnil Shende Turns a Love of All Things Mechanical into a Successful Career

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P1 Project Developer Engineer Swapnil Shende grew up in the small city of Nagpur, India, where he loved playing sports from his early youth, going on to play cricket and baseball in high school. Swapnil also loved watching robot and transformer movies, an interest which proved to be instrumental in forming...

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P1 Electrical Service Team Takes on Giant Generator Refurb for AECI

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Green Energy Creates Big Opportunity for P1 Electrical Preventative Maintenance Team When Associated Electric Cooperative Incorporated (AECI) needed to add capacity to their grid by making use of some idle generating equipment, the P1 Electrical Preventative Maintenance team was the one for the job. AECI had two 20 megawatt generating stations,...

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P1 Service Beyond the Numbers: People-centric Approach to Maintenance Sales Yield Measurable Results

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One of the big numbers at P1’s Annual Meeting was the phenomenal growth in the P1 Service Maintenance Base. While the base has grown steadily over the past decade, the past two and a half years have seen millions in growth. But behind every upward trend is a story of strategy,...

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From Crunching Quarterbacks to Crunching Numbers - P1 Associate Profile on Data Analytics Manager Kyle Ball

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As long as he can remember, Kyle Ball has loved football.  Even before he was allowed to play organized tackle football, he could often be found outside in his Prairie Village, KS, neighborhood, playing pick-up games with the neighbor kids. In elementary school, he listed playing college football as a life...

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P1 Invests in Customer Feedback to Increase Satisfaction an Retention

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“A garden doesn’t grow without constant tending.” General Manager of Service Todd Andrews says P1 applies this same philosophy to customer relations. “You can sell and sell, but if you don’t retain anything, then you’re not growing,” Todd said. “We need to retain our customers or else we’re putting in effort...

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P1 Electrical Service Offers On-site Circuit Breaker Repair Shop

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Pictured, above: Breaker Technician Zach Wilburn works on carefully disassembled parts from multiple circuit breakers. According to Electrical Testing & Maintenance (ETM) Manager Jeff Gardner, having the ability to repair circuit breakers on site at P1 has been a top priority. In September, 2020, P1 Connection brought you the story of...

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What's in a Name? Don Pardew Gives the Gift of Respect to Kansas City’s Street Communities

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“I HAVE A NAME”. This simple yet profound philosophy is at the heart of Facility Maintenance Plumber Don Pardew’s ministry to local street and houseless communities in Kansas City. “When someone asks if they can give you a hug, or they light up because you remembered their name, and maybe something...

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Making the Rounds and Building Experience - Associate Profile on Adam Collier

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Adam Collier has been with P1 Group for 15 years. During this time, he has “made the rounds”, working in several different P1 locations, which has allowed him to gain a vast amount of knowledge and experience.  He is currently a service manager in the Lenexa Office, specializing in start-up and...

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Mighty Trio: P1 Service Ammonia Team Takes Care of Business...and Customers

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While field technicians, electricians, and plumbers are feeling the heat of additional summer service calls, the P1 Ammonia Division is also in the thick of the current rush. This small but mighty division consists of just three technicians: Jamar Jackson, Troy Stewart and Mitch Sturke, and they do a great job...

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Summer on Fire: Extreme Temps Mean More Calls

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P1 Service Teams Put in Round-the-Clock Efforts to Help Customers We talk about P1’s 24/7/365 Service all the time, and extreme weather puts that promise to the test. For those of us who don’t work in the field, it’s easy to forget that during times of extreme weather, our field personnel...

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P1 Service Performance Engineering Creates Energy-Efficient Solution for Liberty Hospital

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When it comes to large hospitals, the mechanical systems behind the scenes have to work extremely well, and that requires excellent engineering. The P1 Service Performance Solutions Engineering group and Henderson Engineers completed the cooling plant expansion at Liberty Hospital in Liberty, MO, this May, but the project has been several...

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Fast Pace, Moving Parts, One Person: P1 Associate Spotlight on Jen Morris

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“Every day pretty much has me running around like a crazy person. Whatever I think I have planned for the day is rarely what I accomplish.” This is not unusual for many support staff in the AEC industry, and Operations Supervisor Jen Morris is no exception. The operations supervisor is a...

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The Right Tech, to the Right Job, at the Right Time: Profile on P1 Service Coordinators

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Over the years, the P1 Service service department has developed a reputation for providing quality service and excellent customer care. It is the service technician, out on the job site every day, who has become the face of P1 Service, but it is the diligent work of the Service Coordinator behind...

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Building on a Legacy: Associate Profile on Jamie Penry

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Pictured above - Jamie with his dad, Jim Sr. Not all generations decide to continue with “the family business”, but having a grandfather and father with a combined 68 years in the Local 441 Union inspired Topeka Service Technician Jamie Penry to follow in those footsteps. Jamie’s dad, Jim Penry Sr.,...

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Creating Healthier Buildings: United Association Offices UV-C Systems Installation

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It started as a conversation between P1 Group CEO Smitty Belcher and Patrick Kellett, General Secretary-Treasurer for the United Association, and materialized into P1 Group providing a healthy buildings strategy for the HVAC units located at the UA Headquarters in Annapolis, MD. The UA Headquarters building is 110,000 sq. feet, containing...

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P1 Group Associate Profile on St. Joseph Service Technician Aaron White

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“The Expertise of Many, The Power of One” is the philosophy behind P1 Group, and St. Joseph Pipefitter Journeyman Aaron White is one associate who has truly embraced this concept during his employment. Aaron started his career as an electrician and was hired at P1 shortly after the opening of the...

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