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Summer on Fire: Extreme Temps Mean More Calls

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P1 Service Teams Put in Round-the-Clock Efforts to Help Customers We talk about P1’s 24/7/365 Service all the time, and extreme weather puts that promise to the test. For those of us who don’t work in the field, it’s easy to forget that during times of extreme weather, our field personnel...

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P1 Service Electrical Foreman Clint Hines Turns Passion for Fishing into Singular Hobby

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Keepin' it Reel: Electrical Foreman Clint Hines Turns Passion for Fishing into Singular Hobby To say fishing runs in the family of P1 Group Electrical General Foreman Clint Hines is an understatement. The Olathe, KS, native grew up traveling every summer to Ontario, Canada, to fish on Corn Lake. The lake...

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Fast Pace, Moving Parts, One Person: P1 Associate Spotlight on Jen Morris

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“Every day pretty much has me running around like a crazy person. Whatever I think I have planned for the day is rarely what I accomplish.” This is not unusual for many support staff in the AEC industry, and Operations Supervisor Jen Morris is no exception. The operations supervisor is a...

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The Right Tech, to the Right Job, at the Right Time: Profile on P1 Service Coordinators

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Over the years, the P1 Service service department has developed a reputation for providing quality service and excellent customer care. It is the service technician, out on the job site every day, who has become the face of P1 Service, but it is the diligent work of the Service Coordinator behind...

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Building on a Legacy: Associate Profile on Jamie Penry

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Pictured above - Jamie with his dad, Jim Sr. Not all generations decide to continue with “the family business”, but having a grandfather and father with a combined 68 years in the Local 441 Union inspired Topeka Service Technician Jamie Penry to follow in those footsteps. Jamie’s dad, Jim Penry Sr.,...

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P1 Service Offers Value-added Ship and Repair Circuit Breaker Service

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When that circuit breaker goes out and the cost of all-new gear replacement is not an option, P1 Service has a convenient circuit breaker rebuild service that could save customers thousands of dollars. Electrical Preventative Maintenance (EPM) Manager Jeff Gardner says circuit breaker shipping and rebuilding is a service not commonly...

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Making the Most of a Great Opportunity: Associate Spotlight on Jeremy Alexander

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The successful man was out and on the job long before opportunity came a-knocking. And this same opportunity is often disguised as hard work." ~anonymous Service Technician Jeremy Alexander is no stranger to hard work. As a teenager, he started working for his dad’s company pouring concrete and eventually moved on...

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C.A.R.E. MEANS GOING BEYOND CUSTOMER SERVICE - Associate Spotlight on Kelly Masters

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Customer relationships will always be top priority for P1 Service. Kelly Masters was interviewing for a position with P1 when she was asked if she would be interested in the newly created position of C.A.R.E. Coordinator. With a degree in Nursing and three children, Kelly has plenty of experience in caring,...

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Associate Spotlight on Ammonia Refrigeration Technician Troy Stewart

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From Cheese to Freeze: Troy Stewart Finds Rewarding Career in Ammonia Refrigeration Industrial Ammonia Refrigeration Technician Troy Stewart is the father of three little girls, who most certainly keep him on his toes. And that’s probably a good skill to have when you work in ammonia service, one of the most...

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Innovation with Distillation

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Just because things have always been done a certain way, doesn’t mean it’s the best or only way. For Ammonia Service Manager Michael Schram, providing the “usual” solution for a customer was just what he needed to spark a new idea. In January of 2017, Associated Wholesale Grocers (AWG) had a...

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Becoming Number One at Number Two: Associate Spotlight on Dave Rollo

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Before P1 Service Plumbing Service Manager Dave Rollo was lured into the illustrious world of plumbing, he wanted to fly jets. When he finished high school, he headed off to college to become a jet pilot, but after a year of college, his long distance relationship took a toll and he...

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Dedication to Customer Care: Ace Award Winner Jacob Yost

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Out of all the associates at P1 Service, only one earns the Ace Award. This award is for that individual who is: self-motivated and forward thinking; hard-working and focused; always striving to make our organization better; showing ongoing initiative and dedication; and exemplifying our company culture of 100 percent effort/0 excuses....

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The Face of P1: A Service Technician's Crucial Role

service technicians Left to right: Geoff Conatser / Lenexa; Repairing condenser water leak on cooling tower; Justin Koerner / Lawrence/Topeka; Taking Amp Readings on a 25 Ton AAON rooftop unit during preventative maintenance; Gary Jones / Lenexa; Looking for R134A refrigerant leak on a Leibert data room cooling unit; Kenny Hines / St. Joseph; Installing 3-ton split system 

At Your Service For many P1 customers, our service technicians are the face of P1. They are the people taking care of service calls and preventive maintenance, out on the front lines with our customers every day. The service department currently has 130 service technicians across the six P1 offices who...

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Hunt Midwest Ammonia Compressor Energy Rebate Retrofit

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Through an innovative approach to this ammonia energy project, P1 Service’s Industrial Ammonia Refrigeration team beat rebate projections and ultimately earned Hunt Midwest rebates of more than $120,000 based on annual electrical savings of more than 920,000 kWh for the SubTropolis underground business complex in Kansas City. SubTropolis is the largest...

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Critical Training Keeps P1 Technicians at the Top of Their Ammonia Safety Game

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Working with industrial ammonia refrigeration is probably one of the most dangerous jobs. Safety and training are top priorities at P1 Service, particularly in this highly regulated segment of our industry. Keeping with our commitment to ensure associates in the field are highly trained and prepared for the work ahead, P1...

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The Best Training Builds Better Talent

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P1 Service Hosts Great Plains NEBB Technicians for TAB Training We’re proud of the P1 Service Training Facility at our Lenexa headquarters for good reason. It is both unique to P1 Service and useful to our professional community. Our Training Facility is a resource that goes beyond keeping our own service...

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Keep Calm and Race On: Associate Profile on Jeremy Heim

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By P1 associate average tenure, Warehouse Driver Jeremy Heim is a short timer - he's only been here about 1.5 years. But Jeremy has already found a good fit with P1 Service’s Wichita team and enjoys the work. His responsibilities include taking care of everything coming and going from the warehouse, including...

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Raising the Bar: Training Curriculum Builds Better Service

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Talented technicians are just one of the ways P1 Service excels at customer service. That’s why P1 put together a service technician training committee. The committee was assembled over the summer with the goal of developing a technical training curriculum that will address the topics most vital to our associates. The...

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Tanner H. Takes Second at UA National Competition

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Tanner H., a P1 Service plumber who finished his apprenticeship in June, placed a very close second at the 2018 UA National Apprentice Competition in Ann Arbor, Mich., August 11-15. A member of Local 8 Plumbers and Gasfitters, Tanner went to nationals after placing first at state and then winning his...

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P1 Apprentices Ace State Competitions in Pipefitting and HVAC

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Congratulations to Kyle Cullen and Andrew Maginness on winning state craft competitions in pipefitting and HVAC, respectively. The purpose of these competitions is to see how well unions across the country are learning different skills and to improve skills overall as a trade. Kyle, a five-year apprentice, was top three out...

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