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Fast Pace, Moving Parts, One Person: P1 Associate Spotlight on Jen Morris

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“Every day pretty much has me running around like a crazy person. Whatever I think I have planned for the day is rarely what I accomplish.” This is not unusual for many support staff in the AEC industry, and Operations Supervisor Jen Morris is no exception. The operations supervisor is a...

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The Right Tech, to the Right Job, at the Right Time: Profile on P1 Service Coordinators

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Over the years, the P1 Service service department has developed a reputation for providing quality service and excellent customer care. It is the service technician, out on the job site every day, who has become the face of P1 Service, but it is the diligent work of the Service Coordinator behind...

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Building on a Legacy: Associate Profile on Jamie Penry

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Pictured above - Jamie with his dad, Jim Sr. Not all generations decide to continue with “the family business”, but having a grandfather and father with a combined 68 years in the Local 441 Union inspired Topeka Service Technician Jamie Penry to follow in those footsteps. Jamie’s dad, Jim Penry Sr.,...

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Creating Healthier Buildings: United Association Offices UV-C Systems Installation

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It started as a conversation between P1 Group CEO Smitty Belcher and Patrick Kellett, General Secretary-Treasurer for the United Association, and materialized into P1 Group providing a healthy buildings strategy for the HVAC units located at the UA Headquarters in Annapolis, MD. The UA Headquarters building is 110,000 sq. feet, containing...

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P1 Group Associate Profile on St. Joseph Service Technician Aaron White

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“The Expertise of Many, The Power of One” is the philosophy behind P1 Group, and St. Joseph Pipefitter Journeyman Aaron White is one associate who has truly embraced this concept during his employment. Aaron started his career as an electrician and was hired at P1 shortly after the opening of the...

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PROJECT HEALTHY BUILDINGS: Bi-Polar Ionization Adds Another Level to Cleaning Indoor Air

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There’s nothing better than that extra-fresh smell in the air near waterfalls, beaches, and immediately following a thunderstorm. But what you’re actually experiencing are the effects of an ion-rich environment naturally having cleaned the air, giving it that inexplicable “fresh” smell. As part of the Healthy Buildings initiative, P1 Service continues...

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P1 Service Offers Value-added Ship and Repair Circuit Breaker Service

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When that circuit breaker goes out and the cost of all-new gear replacement is not an option, P1 Service has a convenient circuit breaker rebuild service that could save customers thousands of dollars. Electrical Preventative Maintenance (EPM) Manager Jeff Gardner says circuit breaker shipping and rebuilding is a service not commonly...

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P1 Service's Quick Response Helps Customer in Wake of Disaster

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On an October morning in 2019, P1 Service received an urgent call from the owners of the I-44 Cold Storage in Springfield Mo. I-44 cold storage is a storage facility for restaurant supply and custom cold storage that houses a 10,000 sq. foot freezer, 10,000 sq. foot cooler space, and 30,000...

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PROJECT PROFILE: Single-Source Capabilities Solve Operating Room Needs for Leavenworth VA

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First Medical Gas Trailer Built by P1 Just because we haven’t done it before doesn’t mean we can’t.  When the Dwight D. Eisenhower VA Medical Center in Leavenworth, KS needed a medical gas trailer to equip their mobile operating room (OR), P1 stepped up to the challenge. The VA Medical Center...

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Looks Matter: P1 Technicians Go the Extra Mile to Serve Customers

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BOILER PICTURES - BEFORE & AFTER One of the first questions a good brand consultant will ask is “How are you differentiating yourself – why do people want to buy from you?” Here’s one example. P1 Service has a reputation for going above and beyond, and our field experts find creative...

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Kansas Association of School Boards Facilities Improvement Project

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KASB Project Exemplifies P1 Service’s Facility Solutions Capabilities P1 Service has been a prestigious partner with the Kansas Association of School Boards (KASB) for the past four years, providing facility master planning and solutions to Kansas K-12 school districts. When the Association was ready to renovate their own Topeka, KS, facility,...

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Making the Most of a Great Opportunity: Associate Spotlight on Jeremy Alexander

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The successful man was out and on the job long before opportunity came a-knocking. And this same opportunity is often disguised as hard work." ~anonymous Service Technician Jeremy Alexander is no stranger to hard work. As a teenager, he started working for his dad’s company pouring concrete and eventually moved on...

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C.A.R.E. MEANS GOING BEYOND CUSTOMER SERVICE - Associate Spotlight on Kelly Masters

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Customer relationships will always be top priority for P1 Service. Kelly Masters was interviewing for a position with P1 when she was asked if she would be interested in the newly created position of C.A.R.E. Coordinator. With a degree in Nursing and three children, Kelly has plenty of experience in caring,...

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Associate Spotlight on Ammonia Refrigeration Technician Troy Stewart

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From Cheese to Freeze: Troy Stewart Finds Rewarding Career in Ammonia Refrigeration Industrial Ammonia Refrigeration Technician Troy Stewart is the father of three little girls, who most certainly keep him on his toes. And that’s probably a good skill to have when you work in ammonia service, one of the most...

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Innovation with Distillation

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Just because things have always been done a certain way, doesn’t mean it’s the best or only way. For Ammonia Service Manager Michael Schram, providing the “usual” solution for a customer was just what he needed to spark a new idea. In January of 2017, Associated Wholesale Grocers (AWG) had a...

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Performance Excellence with The Kauffman Center for the Performing Arts

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Pictured, clockwise from top left: Brandmeyer Great Hall Event/Lobby Space; Muriel Kauffman Theatre; Helzberg Hall; Casavant organ Creating “customers for life” is P1 Service’s ultimate goal, and that means building trust and strong relationships during the time we spend with our customers. The relationship developed between P1 Service and the Kauffman Center...

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Becoming Number One at Number Two: Associate Spotlight on Dave Rollo

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Before P1 Service Plumbing Service Manager Dave Rollo was lured into the illustrious world of plumbing, he wanted to fly jets. When he finished high school, he headed off to college to become a jet pilot, but after a year of college, his long distance relationship took a toll and he...

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Project Profile: National Weather Service HVAC Replacement

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Teamwork and Pre-planning instrumental in meeting tight deadlines The National Weather Service, Central Region Headquarters, is the NWS Training Center and also houses several National Oceanic and Atmospheric Administration (NOAA) offices. Training is one of the main functions of this facility, but they also provide weather forecasting, severe weather alerts, and...

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Dedication to Customer Care: Ace Award Winner Jacob Yost

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Out of all the associates at P1 Service, only one earns the Ace Award. This award is for that individual who is: self-motivated and forward thinking; hard-working and focused; always striving to make our organization better; showing ongoing initiative and dedication; and exemplifying our company culture of 100 percent effort/0 excuses....

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The Face of P1: A Service Technician's Crucial Role

service technicians Left to right: Geoff Conatser / Lenexa; Repairing condenser water leak on cooling tower; Justin Koerner / Lawrence/Topeka; Taking Amp Readings on a 25 Ton AAON rooftop unit during preventative maintenance; Gary Jones / Lenexa; Looking for R134A refrigerant leak on a Leibert data room cooling unit; Kenny Hines / St. Joseph; Installing 3-ton split system 

At Your Service For many P1 customers, our service technicians are the face of P1. They are the people taking care of service calls and preventive maintenance, out on the front lines with our customers every day. The service department currently has 130 service technicians across the six P1 offices who...

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